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Patient Information

  FAQs & Resources:



SATISFACTION SURVEY


The UNITED MEDICAL NETWORK is always looking for ways to improve and provide outstanding patient care experience.

Share your suggestions and concerns.







About UMACO

Our providers work together to ensure that you get the right care, at the right time and in the most appropriate setting to ensure a healthier you.

PROVIDER FAQS:
What is an ACO?
What does it mean for me?
How do I know if my doctor is participating in an ACO?
What is a Patient-Centered Medical Home?










CONTACT

161 Becks Woods Drive
Bear, DE 19701
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We work with physicians so they can focus on you and your family.



Calling About A Bill/Statement
To better serve you, we highly recommend that you have the following information available before calling us.
  • Practice Name
  • Doctor's Name
  • Account Number
  • Date of Birth
  • SSN
  • Date of Service
  • A Valid ​Insurance Card
For questions about your bill —Please contact us during office hours by dialing 1-877-266-9166 or you may fill out our patient inquiry form online.




Can I Pay My Bill Online?
Please visit our provider directory to see if your provider participates in an online payment service.

For questions about your bill —Please contact us during office hours by dialing 1-877-266-9166 or you may fill out our patient inquiry form online.




CONNECT TODAY!
Download IQ Health, our patient portal, through HealtheLife on your App Store and take control of your healthcare

Download via GooglePlay
  Download via AppStore/iTunes

What is IQHealth?
IQHealth is a secured web-based system that allows you to stay connected with your healthcare provider and stay on top of your overall health.

Member Benefits:
  • Access your medical records
  • Communicate with your doctors
  • Make/Review Appointments
  • Request Rx refills
  • Update demographic information and more
Avoid long hold times by connecting to our patient portal for billing related account inquiries. Our patient portal allows for convenient and quick access to handling billing items such as: pay your bill, update insurance information, balance inquiries, nutrition class sign-up, and much more!


Don't Have A Login? Inquire with your provider on your next visit.

IQHealth is not intended for emergency communications or services. Emergencies and urgent conditions should use urgent care, emergency department, or call 911.




What is United Medical ACO (UMACO)?

In the United Medical ACO our providers work together to ensure that you get the right care, at the right time and in the most appropriate setting to ensure a healthier you!

UMACO Patient Wellness Programs




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www.umusa.net
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